RMA Properties Reviews: Utilities & Services

Setting up the utilities was taken over by RMA Properties, who said that they would contact all the suppliers to ensure that the accounts were set up. We had issues with setting up the telephone, as the property's postcode was not recognised. It turned out that RMA Properties had not filled out the correct paperwork and activated the postcode. This caused a further two week delay while this went through. We assumed that the utility accounts also had issues, as the Gas account was never arranged by RMA Properties.

This shows how disorganised the office is, with the alleged Property Manager unable to cope with simple requests. Her response the majority of the time was 'I'll speak with the landlord', 'But you're the Property Manager! (Oh, that doesn't really mean anything does it!)'.